Terms & Conditions

RETURNS

  • We are unable to accept returns on bespoke items of furniture unless faulty
  • In the event of an item arriving faulty, please notify us within 24 hours of receiving your item.  We will work with you to rectify the issues.
  • Returned items should be unused and must be returned in original packaging with any enclosed documentation.
  • The original delivery charge will only be refunded if the item is faulty.
  • Returns are your responsibility until they reach us, so please pack them carefully and for your protection we recommend you send them recorded delivery.
  • Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
  • Please send your returned items to;
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Unit 4-6 Bumpsteads
Margaretting Road
Writtle
Essex
CM1 3PJ